Management Team

M.K Thimmiah Director Engineer from the Madras University, India Business Management Post Graduate from the Imperial College of Science and Technology, London 40 years of experience as Director and Professional Manager in businesses in North America, Europe and Asia thimmiah@mainstaycrm.com  Bipin Khimisia Director bipin@mainstaycrm.com  Derek Dsouza Head – Business Development Over 12+ Years in IT Industry IT Support Background Setup India’s first Telephonic and Online Support for a System Software company including a Dial in Bulletin Board Service (BBS) Over 10 Years in Software Architecture / Design & Development including design of a Knowledge Management Software in use with Indian Armed Forces derek@mainstaycrm.com  Andrew Benbow Call Center Manager 15+ years of experience in both Inbound and Outbound Call Centers Managed call centers in United Kingdom, Canada Denmark and India Strong knowledge of Call Center Work Force Management andrew.benbow@mainstaycrm.com  Apurv Goyal Finance Manager Chartered Accountant with 8 years of experience apurv@mainstaycrm.com  Vishaka Patani Head - HR vishaka@mainstaycrm.com

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